Store Policy

Return & Refund Policy

At **Curio Tots**, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item for a full refund or exchange within **30 days** of receiving your order.

Eligibility for Returns

The item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging.
You must have the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at contact@curiotx.com. Once your return is approved, we will provide you with a return shipping label and instructions on how to send your package. Items sent back without prior approval will not be accepted.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within **10 business days**. Please note that it may take additional time for your bank or credit card company to process the refund.

Exceptions

Certain items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, sale items, and gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.

European Union 14-Day Cooling Off Period

If you are located in the European Union, you have the right to cancel or return your order within **14 days** for any reason without providing a justification. The item must be in the same condition as received, unworn or unused, with tags, and in original packaging.

Shipping Policy

At **Curio Tots**, we strive to provide you with a seamless shopping experience. Please review our shipping policy below for important information regarding order processing, shipping rates, and delivery estimates.

Order Processing

All orders are processed within **1 to 3 business days** (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Domestic Shipping (USA and Europe)

We offer **free shipping** for all orders within the **USA** and **Europe**.

USA Shipping: Estimated delivery time is typically within **7 days** from the date of shipment.
Europe Shipping: Estimated delivery time is typically within **15 days** from the date of shipment.

International Shipping

For customers outside of the USA and Europe, we offer international shipping to various destinations. Shipping rates, delivery times, and availability may vary depending on your location.

Customs and Duties

International orders may be subject to import duties and taxes (including VAT) in the destination country. These charges are the responsibility of the customer. **Curio Tots** is not responsible for these charges. We recommend checking with your local customs office for more information on import regulations.

Order Tracking

Once your order has shipped, you will receive an email notification from us, including a tracking number. Please allow up to **48 hours** for the tracking information to become available. If you have any questions or concerns about the status of your order, please contact us at contact@curiotx.com.

Shipping to P.O. Boxes

We accommodate shipping to P.O. boxes where possible; however, some carriers may have limitations. If you have specific requirements for P.O. box delivery, please contact our customer support for assistance.

Privacy Policy

This Privacy Policy explains how **Curio Tots** ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website at **Curio Tots** (the "Site") or use our services (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

Personal Information: Name, address, phone number, email address, payment information.
Usage Data: Information about how you interact with our Site, such as your IP address, browser type, and access times.
Cookies: Small data files stored on your device to enhance your experience.

How We Use Your Information

To provide and maintain our Services.
To process your transactions and manage your orders.
To communicate with you, including sending you updates and promotional materials.
To improve our website and Services based on your feedback and usage.
To ensure the security and integrity of our Services.

Sharing Your Information

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies. These third parties are obligated to protect your information and use it only for the purposes we specify.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional communications from us. To exercise these rights, please contact us at contact@curiotx.com.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Terms of Service

These Terms of Service ("Terms") govern your use of our website located at Curio Tots (together or individually "Service") operated by **RAMUNLIMITED LLC**.

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

3. Refunds

Our Refund Policy is incorporated into these Terms by reference. Please review our Return & Refund Policy for more information.

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of **Curio Tots** and its licensors.

5. Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Cookie Policy

This Cookie Policy explains how **Curio Tots** uses cookies and similar technologies to recognize you when you visit our website at Curio Tots. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Why do we use cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third-parties serve cookies through our website for advertising, analytics, and other purposes. This is described in more detail below.

Types of cookies we use

Essential website cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas.

Performance and functionality cookies

These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Analytics and customization cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.

Advertising cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies

These cookies are used to enable you to share pages and content that you find interesting on our website through third-party social networking and other websites. These cookies may also be used for advertising purposes too.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

More Information

If you have any questions about our use of cookies or other technologies, please email us at contact@curiotx.com.

Contact Information:

Email: contact@curiotx.com

Address: 218 MONTEREY WAY, WEST PALM BEACH, FL 33411

Phone: +1 978-482-1351